Member educational establishments make a commitment to ensure that:
1.00 Business is pursued in a professional, courteous and diligent manner at all times;
1.01 This Code is used throughout their educational establishment as a framework for self-assessment and they will use the outcome of these assessments to continuously improve the services they provide to occupants;
1.02 They take all reasonable steps to ensure that their staff are conversant (as appropriate to their job role) with all aspects of this Code and have an up-to-date working knowledge of the educational establishment’s legal responsibilities and obligations;
1.03 The person/persons designated as the responsible manager at a site will complete the online training course within eight weeks of being appointed;
1.04 They respond to an enquiry from the National Codes Administrator or their nominee within five working days.