Deposits
Managers will ensure that:
8.00 Where an educational establishment issues an assured shorthold tenancy, any deposit taken is held in accordance with the tenancy deposit scheme legislation, as set out in the Housing Act 2004 and regulations made under that act;
8.01 Where the occupancy agreement is not an assured shorthold tenancy, deposits are returned to former occupants within a defined and published period at the end of the agreement and within a maximum of 28 days. The occupants should also be notified of the fact that the deposit has not been protected and that, as such, the educational establishment is responsible for its safe return;
8.02 Where monies from deposits have been retained to offset costs incurred, any remaining balance, together with a written statement of account (providing details of all deductions that have been made), is returned to former occupants within 8 weeks, unless the situation has entered the disputes process.
References
Managers will ensure that:
8.03 Following a written request from a former occupant, a reference is provided within 3 weeks of the request being made;
8.04 Letters of reference are based on the performance of the named individual and in relation to the period that they occupied the accommodation for.