Complaint outcomes

Click on a link below to open a PDF with notes from upheld complaints.

Latest

Download the codes

Get a full copy of the Codes for buildings owned and managed by educational establishments and non-educational establishments.
Why we exist

Find out why the Codes were developed and the history behind them
Making a complaint

If you are having a problem in your accommodation which cannot be resolved directly with your provider then you can make a complaint to the National Code.
Online training course

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Benefits for students

Find out why you should chose to live in a development covered by the National Codes
Become a member

Find out how to apply to be come a member of the National Codes and how you, your employees and tenants can enjoy the benefits of good standards of housing management and practice.
Why become a member

If you manage accommodation find out what benefits you can get from joining the National Codes
If Things Go Wrong
What is checked and why
The complaints process