Complaint outcomes

Click on a link below to open a PDF with notes from upheld complaints.

Downing Students (Holbrook House)

Derwent Student (Raleigh Park)
St Edmunds College, Cambridge
Liberty Living (Liberty Court, Leicester)
Homes for Students (Canalside)
Fortis Student Living (Maid Marian House, Nottingham)Tribunal_Outcome_Notes__-_Fortis_(20th_Dec_2018).pdf
Njoy (Carr Mills, Leeds)

Dwell Student
Wilson and Sharpe
Fortis (Chronicle House)
Homes for Students (Landale House)
Mezzino (Chancellor's Court)
Niche Homes (Trinity Halls) 2017 - Update
Niche Homes (Trinity Halls) 2017
Bilfinger

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Information and Advice on Coronavirus in Student Accommodation for Housing Suppliers

Following a number of requests some information and advice has been put together.
New Unipol Training Events

Some new events have been arranged that may be of interest to staff working within the PBSA sector
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Information and Advice on Coronavirus in Student Accommodation for Housing Suppliers

Following a number of requests some information and advice has been put together.
Download the codes

Get a full copy of the Codes for buildings owned and managed by educational establishments and non-educational establishments.
Making a complaint

If you are having a problem in your accommodation which cannot be resolved directly with your provider then you can make a complaint to the National Code.
Why we exist

Find out why the Codes were developed and the history behind them
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Benefits for students

Find out why you should chose to live in a development covered by the National Codes
Become a member

Find out how to apply to be come a member of the National Codes and how you, your employees and tenants can enjoy the benefits of good standards of housing management and practice.
New Unipol Training Events

Some new events have been arranged that may be of interest to staff working within the PBSA sector
Why become a member

If you manage accommodation find out what benefits you can get from joining the National Codes
If Things Go Wrong